Maps No Longer Loading Correctly

[agon024]

I have tried to post similar questions recently but 3 days later it still shows “This topic is pending moderation.” Not sure why you guys keep ignoring my posts (https://www.wpgmaps.com/forums/topic/unable-to-load-carousel-marker-listing, https://www.wpgmaps.com/?post_type=topic&p=69429).

Lets try this again…Ever since updating to the newest WPGMaps version the maps no longer function properly. The field Location page (https://www.district4wa.com/field_locations/) was showing all the markers (but not the carousel marker listing) until I went into a whole other map and added a marker to that map (https://www.district4wa.com/softball-tournaments/). Once I added the marker to that map it broke every single map on the site.

I am receiving a “Failed to load resource: the server responded with a status of 500” on the file js.js.

In the enqueue script file I have this line “wp_enqueue_script( ‘plugin-javascript’, plugins_url( ‘js.js’, __FILE__ ), array( ‘jquery’ ) );” but when I remove it then none of my custom JavaScript/JQuery scripts run.

What has happened?
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[Steven]

Hi @agon024,

Thank you so much for getting in touch and our sincerest apologies for the delay over the weekend.

Could I kindly ask you to confirm the exact versions of WP Google Maps and WP Google Maps Pro currently installed?

In addition to this, might I kindly ask you to enable the carousel marker listing?

We may need to take a closer look as usually a 500 error indicates an issue has occurred on the website server, which may require more debugging in order to determine what is occurring.

I look forward to hearing back from you and getting this issue resolved.

Kindest Regards,
Steven De Beer

[agon024]

Thanks for getting back to me first thing today. I am using WP Google Maps version 8.1.12, version Version 8.1.11 of the Pro-addon, and WordPress version 5.7.2.

It should also be noted that now for some reason the maps now display properly but jQuery isn’t working so the carousel won’t function.

I have re-enabled the carousel listing.

• This reply was modified 2 years, 3 months ago by agon024.

[Steven]

Hi @agon024,

Thank you so much for getting back to me.

Might I kindly ask you to try the following?

Please navigate to -> Maps -> Settings -> Advanced Settings -> Please copy the below JS and paste this in the custom JS field:

$ = jQuery;

Once done, please click save and kindly confirm with me once complete?

I look forward to hearing back from you.

Kindest Regards,
Steven De Beer

[agon024]

Overnight the plugin was updated to Version 8.1.13. I am guessing in part because of my issue cause now after the update the carousel shows up but it “navigating” at a HIGH speed and wont stop.

Adding “$ = jQuery;” to the custom js field does nothing to fix it.

Again, here is the link – https://www.district4wa.com/field_locations/

• This reply was modified 2 years, 3 months ago by agon024.

[Steven]

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[agon024]

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[agon024]

Hello?????? It’s been almost a week and I haven’t heard a peep. Why am I not receiving help with this issue?!?!? I need this fixed because we are starting the Little League tournaments. Do I need to pay for support?

CAN SOMEONE PLEASE HELP MEEEEE!!!

[Steven]

Hi @agnon024,

Thank you so much for getting back to me and my sincerest apologies for the delay.

I unfortunately never got a notification that there was a reply for this thread.

I have taken a look and it seems your Carousel Responsivity Settings (Autoplay) was set to 0 which was autoplaying incredibly quickly which was resulting in what was seen.

Adjusting this to a millisecond value helped to correct this.

Can I ask you to please take a look at your end?
– https://www.district4wa.com/field_locations/

I look forward to hearing back from you.

Kindest Regards,
Steven De Beer

[Author]

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