Map Zoom and Marker List Filtering not working since last update

[Matt Darcys]

The map is no longer zooming in or the marker list filtering when a user enters their location.

This problem has occurred with the last update version 8.1.5

[Steven]

Hi there,

Thank you so much for getting in touch, we really appreciate your time.

Could I kindly ask you to confirm what versions of WP Google Maps and WP Google Maps Pro are currently installed?

Could I also ask you to provide us with a website link?

I look forward to hearing back from you.

Kindest Regards,
Steven De Beer

[Matt Darcys]

Hi Steven

The website is https://www.mattdarcys.com/where-to-buy

The basic WP google map version is Version 8.1.5

The Pro Add On version is Version 8.1.0

Thanks

[Steven]

Hi there,

Thank you so much for getting back to me.

Could I kindly ask you to please update your Pro version as this might be causing some of the issues experienced?

If you are unable to update, kindly request a new download link using your purchase email address below:
– https://www.wpgmaps.com/get-updated-version/

Your Pro version should be V8.1.4 currently as it includes a host of bug fixes and patches.

I look forward to hearing back from you.

Kindest Regards,
Steven De Beer

[Matt Darcys]

Basic WP google map version now Version 8.1.6

The Pro Add On version is Version 8.1.5

Site Cache has been cleared.

The updated version is actually worse – the original problem still exists and the map is now extremely slow to load.

[Steven]

Hi there,

Thank you so much for getting back to me.

The speed will most likely be due to the caching having been cleared as the new version was built to help improve performance as much as possible.

There might be a few things that are affecting your map negatively, however, so if I could kindly ask you to navigate to -> Maps -> Advanced Settings -> Please disable the following settings if enabled?

Fit map bounds to markers?
Fit map bounds to markers after filtering?

Once complete, please let me know so that we might continue?

I look forward to hearing back from you.
Kindest Regards,
Steven De Beer

[Matt Darcys]

Perfect! That has resolved the issue

Thank you very much

[Steven]

Hi Matt,

Thank you so much for getting back to me.

I am glad to hear this has helped correct the issue at hand.

Please do let us know if you have any other questions or issues as I am always eager to assist. 🙂

If you ever have two minutes spare, please consider reviewing the plugin on https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post it would mean the world to me! (If possible, could I ask you to mention both your name and mine in the review for administrative purposes, this would be a tremendous help!)

Kindest Regards,
Steven De Beer

[Author]

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