Map no longer appears after installing Gold plug-in

New home Forums Gold Add-on Troubleshooting Map no longer appears after installing Gold plug-in


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  • #66557

    Map was working fine – with WAY too many markers – so I wanted to clean it up by grouping markers. I added the Gold plugin – no modifications to any files. Now the map has completely disappeared. I get a blank screen when I go to the page that displays the map. The map shows on the backend, and I can turn on and off marker grouping and it behaves correctly there.

    I’d kinda like to have the map appear on the page.

    I’m running:

    WP Google Maps Version 8.1.1
    WP Google Maps – Pro Add-on Version 8.1.0
    WP Google Maps – Gold Add-on Version 5.1.0

    The map doesn’t show up at all with or without marking grouping turned on.

    Any help?



    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience and delayed response over the weekend.

    Unfortunately, we were unable to replicate this issue locally with the latest versions installed.

    Could I kindly ask if you could please update to the latest versions below to see if this resolves the issue you are currently experiencing:
    Basic – 8.1.2
    Pro – 8.1.1
    Gold – 5.1.0

    If this issue persists, could please provide us with a link to your map page as this will allow me to take a closer look at what is causing this issue?

    Again, we do apologize for the inconvenience.

    I look forward to hearing back from you.

    Kind Regards,

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