Map crashing on iPhone

New home Forums Gold Add-on Troubleshooting Map crashing on iPhone

This topic contains 2 replies, has 2 voices, and was last updated by  thebrandsmith 2 months, 2 weeks ago.

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  • #51596

    Hello,

    We’re having the same issue as https://www.wpgmaps.com/forums/topic/crash-on-safari-and-chrome-on-iphone, however, the CSS the OP noted didn’t resolve our issue. Are there any additional steps that you’d recommend us trying?

    Buy HeadSpin

    Regards,
    Michael

    #51606

    Hi Michael,

    Thanks for the response and sorry for the trouble you are experiencing.

    I tested the map on your website on an iPhone in Safari, however, as shown in the attached screenshot it seems the map is working correctly. Could I kindly ask which model of iPhone you are using so that I can debug this and assist you further?

    Thanks for your time and I am looking forward to your response.

    Best regards,
    Dylan

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    #51717

    Hey Dylan,

    My client is using an iPhone 7 and Safari. I’ll ask for specifics so we can iron out what’s going on.

    Regards,
    Michael

    #51731

    Hi Michael,

    Thanks. I have tested it on a iPhone 7 emulator and it seems to be working correctly as well and I would appreciate if you could perhaps get the Safari version and if it loads on Chrome browser on the clients device? This would help in debugging this further and finding a solution as soon as possible.

    Thank you for your time and I am looking forward to your response.

    Best regards,
    Dylan

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