JS errors on admin page

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  • May 13, 2020 at 7:55 pm #59195
    dried
    Participant

    Hello,

    The map on the WPG Maps admin page won’t load for my client’s site. It’s been running fine for a while (years I think) and from what I can tell, this issue spontaneously started. We now get this console error: TypeError: WPGMZA.maps[0] is undefined in both Firefox and Chrome, and only on the admin side — the public facing map with ~200 markers still works fine.

    The plugin version is up-to-date (8.0.23 Basic) and the site uses WordPress version 5.4.1, a Genesis Framework theme, and a number of other plugins.

    Anyone have any insight? Thanks!

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    May 14, 2020 at 10:58 am #59214
    Perry
    Moderator

    Hi there

    Thank you for getting in touch.

    It sounds like the map is not loading for some reason,

    Please can we ask you to open a ticket at https://wpgmaps.com/contact-us attaching account details so that we can log into that page and find the cause of this?

    Kind regards
    – Perry

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