jQuery Error

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  • #26872

    I inherited the site I am working on. It has a custom theme. I know the API is correct because on the same page, an events plugin that uses maps is working with the API key.

    I get the following error instead of a map when I put the shortcode on my page:

    Error: In order for WP Google Maps to work, jQuery must be installed. A check was done and jQuery was not present. Please see the jQuery troubleshooting section of our site for more information.

    I have gone to the troubleshooting page. I have added <?php wp_enqueue_script("jquery"); ?> to my header.php file as instructed. The error persists.

    I have also tried commenting out the above php code and adding: <script src="https://ajax.aspnetcdn.com/ajax/jQuery/jquery-3.2.1.min.js">

    The problem persists. On both tries, I also tried in the settings to turn ON the “Over-ride current jQuery with version 1.11.3 (Tick this box if you are receiving jQuery related errors after updating to WordPress 4.5)”

    The problem persists. Not sure what else I can try.


    WordPress version 4.7.4
    WP Google Maps version 6.4.03
    WP Google Maps – Pro Add-on version 5.73

    • This reply was modified 7 years, 2 months ago by xparrot.

    Hi there,

    Thank you for getting in touch with us.

    Would it be possible for you to send the URL where I can check this out for you?

    Thank you for your time in this.

    Best regards,


    Hi xparrot,

    I’ll leave this in Jareks capable hands but I’d like to point out that WP Google Maps Pro V5 is incompatible with WP Google Maps Basic V6, regardless of any other potential problems, you will need to upgrade in order for this to work

    Kind regards

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