Issue with theme after last Update

New home Forums Pro Add-on Issue with theme after last Update

This topic contains 13 replies, has 6 voices, and was last updated by  njschro 1 month, 3 weeks ago.

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #54852

    bart_z
    Member

    Hi All,
    Today I installed the last update. After that my complete website changed (the theme changed). I’m unable to change it back no matter what I do. The theme changes in the map editor if I choose a different one but the selected theme does not display on my website (after saving the map).
    On my website the default Google maps theme is shown. It remains the same default theme no matter what theme I choose in the map editor. Does anyone have the same issue?
    Nog happy with this at all. Need help please

    #54864

    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Could I kindly ask if you could please confirm if you receive any errors on your map page when selecting a different theme?

    If so, would it perhaps be possible to please provide us with screenshot of the errors you are currently receiving?

    Could I also kindly ask if you could please navigate to Maps -> Edit -> Themes -> Chrome: Right Click -> Inspect -> Console -> Please select a different theme and click on save map -> Please provide us with a screenshot of the console open on this page.

    We will then be able to see if you receive any errors in the console.

    Again, we do apologize for the inconvenience.

    We look forward to hearing back from you and resolving this issue ASAP.

    Kind Regards,
    Abel

    #54874

    bart_z
    Member

    Hi Abel,
    Thank you for your response.
    There are no errors displayed on the map when selecting a different theme.
    Here’s the screenshot you asked for:
    Thank you for looking into this issue!

    #54876

    bart_z
    Member

    Attachments:
    You must be logged in to view attached files.
    #54900

    HandC
    Member

    I have the same issue

    #54937

    njschro
    Member

    I am experiencing the same issue, where the JSON data isn’t showing on the front end. When previewing it in the wp google maps dashboard, it works fine. However, upon saving map, then reloading webpage, it doesn’t show.

    The first attached file is a screenshot of current map as rendered on front end.

    The second file attached is how it is supposed to look with JSON saved.

    #54938

    njschro
    Member

    I ran into an issue with uploading the images. Here they are:

    The first attached file is a screenshot of current map as rendered on front end.

    The second file attached is how it is supposed to look with JSON saved.

    Attachments:
    You must be logged in to view attached files.
    #54941

    njschro
    Member

    And here is the console render:

    2 warnings, “Couldn’t parse theme data”
    WPGMZA.GoogleMap.parseThemeData @ wp-google-maps-pro.m…8.0.3+pro-7.11.60:1

    • This reply was modified 1 month, 3 weeks ago by  njschro.
    Attachments:
    You must be logged in to view attached files.
    #54946

    Same problem here on https://nieuweparels.nl Could really use a fix asap since the client started a big offline campaign just this week.

    #54972

    Perry
    Moderator

    Hi everyone

    Thank you all for taking the time to report this issue.

    We have fixed this in our Pro 7.11.61 and Pro 8.0.4 updates.

    Please can you apply the latest updates to fix this issue. You shouldn’t need to do anything else (such as reselect your theme data).

    If you need to force a check for updates, you can do so by going to Dashboard -> Updates and clicking Check again.

    Please confirm that solves the issue?

    Kind regards
    – Perry

    #54976

    bart_z
    Member

    Hi Perry…thank you for the updates.
    The updates fix the problem for me! 🙂

    #54983

    Updates fixed it for me! Thanks!

    #54984

    HandC
    Member

    New updates fixed my issue. Thanks.

    #54996

    njschro
    Member

    Confirmed! Issue was resolved. Thank you very much, everyone at WP Google Maps!

    Cheers,

    Attachments:
    You must be logged in to view attached files.
    #55005

    Perry
    Moderator

    Hi there

    Thank you everyone for confirming that the issue is solved.

    If you need anything else, please don’t hesitate to get in touch!

    Kind regards
    – Perry

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in to reply to this topic.