Installing – Please read first

[Nick Duncan]

Please ensure that you follow the documentation page (http://www.wpgmaps.com/documentation/installing-the-plugin/) before asking any questions on this forum.

[Techsys]

Where are the DOWNLOAD links for Pro Add-on and Gold Add-on?

[Steven]

Hi there,

Thank you so much for getting in touch, we really appreciate your time.

After your purchase you would have received a download link for each, however, these emails may sometimes end up in your junk/spam folders.

If this is not the case, could I kindly ask you to provide us with your email address and transaction code via a private response?

I look forward to hearing back from you.

Kindest Regards,
Steven De Beer

[MichaelStevenson]

I installed the pro add-on and hit the activate button. My WP plugins page lists the pro add-on following the basic version (which works); however, the pro add-on still shows the “activate” link but will not activate.

Thanks for your help.

[Dylan]

Hi there,

Thank you for reaching out, we do appreciate your time.

Based on the information provided, it appears that this issue may be as a result of incorrect installation of the Pro add-on. This could occur as a result of a server resource limitation during installation.

Please, may I ask you to submit a support request at the following link: http://wpgmaps.com/contact-us – This will allow me to speak with you directly and provide you with an updated download link.

Kind Regards,
Dylan Auty

[MichaelStevenson]

After several tries, including new downloads, I tried turning off automatic unzipping in my browser (Safari on an iMac) and that solved the problem. Apparently re-compressing the downloaded and decompressed file caused the problem so that “fatal errors” resulted. Mac users bewarned

Thanks for the help!

[Dylan]

Fantastic news, thank you so much for sharing your solution with us, we do appreciate it!

Please do let us know if we can assist you any further moving forward. 🙂

[Author]

Posts