September 14, 2016 at 2:42 pm #20866Nick DuncanKeymaster
Please ensure that you follow the documentation page (http://www.wpgmaps.com/documentation/installing-the-plugin/) before asking any questions on this forum.March 14, 2019 at 2:12 pm #48640TechsysMember
Where are the DOWNLOAD links for Pro Add-on and Gold Add-on?March 14, 2019 at 2:19 pm #48641StevenModerator
Thank you so much for getting in touch, we really appreciate your time.
After your purchase you would have received a download link for each, however, these emails may sometimes end up in your junk/spam folders.
If this is not the case, could I kindly ask you to provide us with your email address and transaction code via a private response?
I look forward to hearing back from you.
Steven De BeerDecember 17, 2019 at 4:16 pm #56760MichaelStevensonMember
I installed the pro add-on and hit the activate button. My WP plugins page lists the pro add-on following the basic version (which works); however, the pro add-on still shows the “activate” link but will not activate.
Thanks for your help.December 18, 2019 at 8:05 am #56774DylanModerator
Thank you for reaching out, we do appreciate your time.
Based on the information provided, it appears that this issue may be as a result of incorrect installation of the Pro add-on. This could occur as a result of a server resource limitation during installation.
Please, may I ask you to submit a support request at the following link: http://wpgmaps.com/contact-us – This will allow me to speak with you directly and provide you with an updated download link.
Dylan AutyDecember 18, 2019 at 5:43 pm #56783MichaelStevensonMember
After several tries, including new downloads, I tried turning off automatic unzipping in my browser (Safari on an iMac) and that solved the problem. Apparently re-compressing the downloaded and decompressed file caused the problem so that “fatal errors” resulted. Mac users bewarned
Thanks for the help!December 19, 2019 at 8:31 am #56792DylanModerator
Fantastic news, thank you so much for sharing your solution with us, we do appreciate it!
Please do let us know if we can assist you any further moving forward. 🙂
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