March 27, 2018 at 6:36 pm #36005
I uploaded a csv with 9000+ marker data, but only 383 was successfully uploaded.
how can I get all the data uploaded?
Thanks.March 27, 2018 at 8:59 pm #36015
Thank you for getting in touch with us on this matter.
You will need to break your CSV file up into smaller files of no more than 2,500 markers each and then you will need to upload them one each day.
The upload method would have broken if you tried to upload 9,000+ in one shot so that is why you only saw the 383 odd markers on the map. For today, you will need to have a CSV file with about 2,100 markers and please can you see if this perhaps helps the issue after uploading this smaller file but please note that if you tried to upload the file multiple times, then these also count to your daily total so the CSV file may need to also be smaller as well.
Thank you for your time in this matter and please let me know if the smaller file works for your site.March 27, 2018 at 9:35 pm #36018
Thanks Nathan for the quick reply. I’ll try to break the files to 1000 markers – I hope this works.
I was trying to locate an option to view the map depending on the marker placement, currently the map shows the entire Canada whereas the markers were just around the Ontario area. I wanted to zoom in to that part of the map only.
Thanks!March 27, 2018 at 9:40 pm #36019
Thank you for getting back to me on this and thank you for your time and patience, I will wait for your feedback on the marker upload process from you 🙂
For your second question, you will need to go to Maps->Select the Map you are working on and then when you see the Map in your Admin area, you will need to click and drag the map to the position you want and you can use either your mouse wheel to zoom in or you can use the inbuilt zoom level in the top left side of the marker creation area to zoom in closer.
I hope this helps and again, thank you for your patience and support.March 27, 2018 at 10:59 pm #36020
for marker uploads:
uploading 1000 markers did not work, only 400+ has been uploaded. Tried again with 300 markers per file to be safe and it went successful, as of the 3 uploads Im already at 1,019 / 2,500 on my quota.
for huge marker data, XML would be the best route but getting the geocode will going to be a tedious work.
by the way, positioning the map on the desired location worked.
Thanks!March 28, 2018 at 9:16 am #36037
Hi there 🙂
Could you please send me your CSV file (if it is sensitive data, could you please mark your response as Private and send it through).
I will then check to see if I can replicate this issue on my side and see what may be causing this on your site.
Are you receiving any errors related to the CSV file upload that fails?
Thank you for your time in this matter.March 28, 2018 at 3:54 pm #36058March 28, 2018 at 8:14 pm #36061March 28, 2018 at 9:38 pm #36064March 28, 2018 at 9:41 pm #36066
Thank you for getting back to me.
I tried to view your CSV file but I see the error message on our forum – testmapdata2.csv: File exceeds allowed file size.
Is there perhaps a Dropbox that or Google Sheet that you can share a link with me so that I can take a look at the CSV file?
Are you loading the CSV file from Excel or from Google Sheets. If you are loading it from Excel, could I ask you to please use Google Sheets and see if this helps as Excel adds extra commas sometimes?
This is possibly the last option before moving onto perhaps an account to your site for a developer to log in and try to see what the issue is?
Thank you for your time in this matter.March 28, 2018 at 9:55 pm #36067
will you be able to check the last file I sent. testdata3.csv
Attachments:You must be logged in to view attached files.March 28, 2018 at 11:10 pm #36069March 29, 2018 at 8:23 am #36077
Thank you for sending the link through.
There does not appear to be anything wrong with your CSV file. I have never seen someone trying to load just ZIP codes before actually 🙂
Could you please remove the IDs in the first column (id) and could you also please remove the contents of "other_data" as well (the last column) and then load a CSV file with 1,000 markers in it and select the option to overwrite the existing markers and see if this perhaps helps to load everything in the CSV?
If not, would you be comfortable creating a temp admin account so that I can ask a developer to log in and take a look at this for you and see what the issue may be?
Thank you for your time in this matter.March 29, 2018 at 4:26 pm #36096March 29, 2018 at 4:36 pm #36098
You must be logged in to reply to this topic.