Import and Export for polygon data is not working

New home Forums Pro Add-on Import and Export for polygon data is not working

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  • #57858
    kimberley
    Member

    I have tried exporting and importing polygons to my map, but there appears to be a bug.

    When I export a .csv of the polygon data (under the advanced tab), the information is not in the correct cell (see attached).

    When I try to upload a .csv of the polygon data using the template, it only imports some of my polygons.

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    #57877
    AbelC
    Moderator

    Hi There,

    Thank you so much for getting in touch with us, and our sincere apologies for the inconvenience.

    Unfortunately, I was unable to replicate this issue on our side.

    Could I kindly ask if you could please confirm the WP Google Maps versions installed on your site?

    Could you also please provide me with the CSV File you have used to import your markers?

    Lastly, would you perhaps be open to please submit a support ticket here -> https://www.wpgmaps.com/support/ -> and please provide us with FTP access so that we can debug this issue further?

    Again, we do apologize for the inconvenience.

    This will be a tremendous help, and we look forward to hearing back from you.

    Kind Regards,
    Abel

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