How can I approve a visitor generated marker?

[cheryldimof]

Hello,
I have VGM turned on, I do not have it set to auto-approve. But I cannot see where to approve/disapprove of a marker. Someone submitted a spammy marker, I received the email, but the approval link just takes me to the map settings for that map — I cannot see the marker that was submitted anywhere to either approve nor delete it.
Thanks

[Matthew]

Hi Cheryl,

Thank you for getting in touch with us, we do appreciate your time.

The marker approval button should be displayed as one of the marker options next to the marker in the marker listing in your Map Editor (Maps -> Edit), generally displayed as a tick in the legacy build or “Approve” in he new Atlas Novus build.

If you do not see either of these, please may you ensure that your VGM add-on is updated to the latest version (v3.35)?

I look forward to hearing back from you.

Kindest Regards,
Matthew

[Marloes]

Hi,

Were can I find the updated version, I have Version 3.31?
Wordpress does not show an update.

Thank you Marloes

[Matthew]

Hi @Marloes,

Thank you for getting in touch with us, we do appreciate your time.

Please may you try check for updates on the “Updates” page (Dashboard -> Updates) and see if WordPress prompts you to update your VGM add-on.

If you still don’t receive the update prompt, please may you open a ticket with us with this request and your purchase email so that we may provide you with your new download link (https://www.wpgmaps.com/contact-us/).

Kindest Regards,
Matthew

[Author]

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