May 9, 2019 at 1:06 am #50031SupportTeamModerator
The form is most likely not showing because you aren’t logged in and have the “Who can add markers?” option in the map editor under the VGM tab set to Registered users. This will hide the form to non-logged in users.
Ok, I’m going to get our lead developer to check out that last issue and look at the videos you made about the pins/infowindows. He can also then respond about the custom work as well.
Thanks so much,
Trevor AndersonMay 9, 2019 at 3:58 pm #50043
My name is Perry, I’m the Lead Developer on this project, pleased to meet you.
Regarding what you are seeing there with the marker positioning, please note that the Marker Separation module offsets marker positions by pixels. That means that the marker will move independently of the current zoom level.
The reason for this design is so that if you have several markers that share the same address, they will separate consistently at any zoom level, so that it’s not required for the user to pick the correct zoom level to see the separation groups opening.
Please try our demo, if you open the group up and then zoom in and out, you will see clearly what is going on here.
You could try not using the separation algorithm, and set a very high max zoom level for your clusterer. This will display a cluster icon for neighbouring addresses until the user gets to a very high zoom level, at which point they should be clearly separate.
Does that help?
You didn’t state which time zone you are in, we have staff in the CT and GMT timezones, I would be more than happy to assist if you would prefer to be transferred. Please just let us know.
– PerryMay 9, 2019 at 11:53 pm #50058May 10, 2019 at 8:41 am #50082This reply has been marked as private.May 10, 2019 at 9:40 pm #50119May 11, 2019 at 12:18 am #50124May 14, 2019 at 2:07 am #50196SupportTeamModerator
A new version of Visitor Generated Markers will be released soon and should resolve some of these issues.
As for the email saying Me, this is likely because the email program you are using (I’m guessing you’re checking this in gmail) sets it as such, we do set the from as the blogname and then the email address set to deliver to.
For the Florida issue, is this the default viewpoint of the map in the map editor? When finding the user location it may take several moments for it to return this, this is how Google’s API works, so as soon as it returns the location it pans/moves to it.
Thanks so much,
Trevor AndersonMay 22, 2019 at 1:54 am #50420May 22, 2019 at 10:34 am #50440
The map will start at the last location you left it in when you saved the map, which happens to be Florida in this case, at the zoom level you last set it to.
I visited your map edit page, zoomed out and placed the viewport to cover the USA, then clicked Save Map. I can confirm if you visit the front end and decline location sharing, the viewport shows the USA as expected.
We’re hopeful to get VGM 3.13 out later today pending a couple of other fixes we need to add in before release, please accept our apologies for the delay in getting this out. If you need a pre-release, we can provide that.
– PerryMay 22, 2019 at 4:24 pm #50464May 23, 2019 at 10:13 am #50523
Please drag and zoom the map in the map editor to set the default center and zoom level.
If you have done so and this is appearing off center, can you please confirm you have “Automatically pan to users location” switched off in Maps -> Edit -> Advanced Settings?
– PerryMay 23, 2019 at 2:59 pm #50534May 24, 2019 at 9:03 pm #50575May 28, 2019 at 1:42 pm #50624
I see, thank you. My apologies for the delay in responding.
If you are still experiencing the issue with the map zooming in and centering on an irrelevant location (Florida as you reported) please can you clear your cache or do a hard refresh.
We tried visiting your page and blocking geolocation, the map remained focused on the USA as it is shown on the map edit page.
We have added additional custom JS to Maps -> Settings -> Advanced which sets the zoom level to 13 when the map initialises.
Is that the result you were looking for?
– PerryMay 28, 2019 at 6:59 pm #50638
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