Getting error importing CSV

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  • #70029
    Steven
    Moderator

    Hi @proybb,

    Thank you so much for getting in touch, we really appreciate your time.

    I took a closer look at your CSV file, however, it seems that all the data was confined to one field as seen in my attached screenshot:
    – https://imgur.com/a/PwS21lW

    Might I kindly suggest using Google Sheets in order to reformat this data correctly as other editors such as Excel can add additional encoding and affect the sheet?

    Kindly let me know if this helps?

    Kindest Regards,
    Steven De Beer

    #70074
    proybb
    Participant

    Dear Steven,

    Thank you very much for your reply.

    It works. I also had to add an Alternative Import API Key to enable the automatic locating of the address.

    It worked now. Thank you very much.

    Best Regards,
    Proybb

    #70085
    Steven
    Moderator

    Hi Proybb,

    Thank you so much for getting back to me.

    I am glad to hear this has helped and that you were able to get your import to work.

    If you ever have two minutes spare, please consider reviewing the plugin on https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post it would mean the world to me! (If possible, could I ask you to mention both your name and mine in the review for administrative purposes, this would be a tremendous help!)

    Do have a fantastic week ahead!

    Kindest Regards,
    Steven De Beer

    #78036
    khoi
    Participant

    Hello,
    I am getting this error: “Geocode failed (Request denied – This IP, site or mobile application is not authorized to use this API key. Request received from IP address 34.123.190.131, with empty referer) (Rows: 2, 3, 4, 5, 6, 7, 8, 9, 10, 11)” when trying to import a sample csv file with addresses and no latitude or longitude. Please advise.

    #78045
    Matthew
    Moderator

    Hi @khoi,

    Thank you for getting in touch with us, we do appreciate your time.

    Google requires an Alternate Import API key that is IP-restricted in order to import markers and use their Google geocoding API. With that said, please may I ask if you have created another API key that is IP restricted to your server IP Address in your Google Console that is inserted in the “Alternate Import API Key” field (Maps -> Settings -> Advanced Settings)?

    I look forward to hearing back from you.

    Kindest Regards,
    Matthew

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