Tagged: fatal error
- This topic has 3 replies, 2 voices, and was last updated 1 year, 4 months ago by Steven.
July 28, 2022 at 4:42 pm #74171[email protected]Participant
I have a fatal error. It happened when I moved my site to another server. How can i fix this?
I didn’t have a problem before I migrated my site. When I move my site to the new server, everything seems fine, but the Wp Go Maps plugin gives the following fatal error and can not active.
My PHP version:7.4.30
My Basic WP Go Maps Version:8.1.18 (I also tried version 9.0.7 and still get the same error.)
My Pro Wp Go Maps Version:8.1.17
Fatal error: Uncaught Exception: Option value is not valid JSON in wp_options – Syntax error in C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\lib\codecabin\class.settings.php:29 Stack trace:
#0 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.settings.php(20): codecabin\Settings->__construct()
#1 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.global-settings.php(27): WPGMZA\Settings->__construct()
#2 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.plugin.php(103): WPGMZA\GlobalSettings->__construct()
#3 [internal function]: WPGMZA\Plugin->__construct()
#4 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.factory.php(57): ReflectionClass->newInstanceArgs()
#5 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.plugin.php(958): WPGMZA\Factory::createInstance()
#6 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\clas in C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\lib\codecabin\class.settings.php on line 29July 29, 2022 at 8:14 am #74181StevenModerator
Could I kindly ask you to deactivate and delete WP Google Maps V8.1.17.
Please then update your basic version to V9.0.7 and confirm if the basic version works by without the Pro version active?
I look forward to hearing back from you.July 29, 2022 at 10:15 pm #74207[email protected]Participant
I tried doing what you said, still didn’t work.
First of all, I deactivated both the pro plugin. Then I deleted both the basic and pro plugin. Then I installed WP Go Maps V9.0.7.August 1, 2022 at 9:00 am #74213StevenModerator
Might I kindly ask you to get in touch with us directly via our support desk:
We may need to take a closer look into this issue so additional information will likely be required.
Kindly link this forum post in the ticket creation simply for reference.
I look forward to hearing back from you.
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