Fatal Error After Site Migrate

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  • #74171
    [email protected]
    Participant

    I have a fatal error. It happened when I moved my site to another server. How can i fix this?

    I didn’t have a problem before I migrated my site. When I move my site to the new server, everything seems fine, but the Wp Go Maps plugin gives the following fatal error and can not active.

    Web server:Microsoft-ISS/10.0
    My PHP version:7.4.30
    My Basic WP Go Maps Version:8.1.18 (I also tried version 9.0.7 and still get the same error.)
    My Pro Wp Go Maps Version:8.1.17

    Fatal error: Uncaught Exception: Option value is not valid JSON in wp_options – Syntax error in C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\lib\codecabin\class.settings.php:29 Stack trace:

    #0 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.settings.php(20): codecabin\Settings->__construct()

    #1 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.global-settings.php(27): WPGMZA\Settings->__construct()

    #2 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.plugin.php(103): WPGMZA\GlobalSettings->__construct()

    #3 [internal function]: WPGMZA\Plugin->__construct()

    #4 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.factory.php(57): ReflectionClass->newInstanceArgs()

    #5 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\class.plugin.php(958): WPGMZA\Factory::createInstance()

    #6 C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\includes\clas in C:\inetpub\wwwroot\wp-content\plugins\wp-google-maps\lib\codecabin\class.settings.php on line 29

    #74181
    Steven
    Moderator

    Hi there,

    Could I kindly ask you to deactivate and delete WP Google Maps V8.1.17.

    Please then update your basic version to V9.0.7 and confirm if the basic version works by without the Pro version active?

    I look forward to hearing back from you.

    #74207
    [email protected]
    Participant

    Hello again,

    I tried doing what you said, still didn’t work.

    First of all, I deactivated both the pro plugin. Then I deleted both the basic and pro plugin. Then I installed WP Go Maps V9.0.7.

    #74213
    Steven
    Moderator

    Hi again,

    Might I kindly ask you to get in touch with us directly via our support desk:
    – https://www.wpgmaps.com/contact-us/

    We may need to take a closer look into this issue so additional information will likely be required.

    Kindly link this forum post in the ticket creation simply for reference.

    I look forward to hearing back from you.

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