Don’t want to see multiple polygons

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  • This topic has 6 replies, 2 voices, and was last updated 1 year ago by Steven.
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  • #74450
    mapsadmintjw
    Participant

    Recently I have upgraded from a legacy version of WPGmaps plugin (version 5-6x I believe). After upgrading, the individual maps are now showing the adjacent polygon shapes for other maps, since they are all in the same general geographic area. Is there a setting to turn off displaying nearby shapes on the current map? When I edit the individual map on the admin side, I don’t see the adjacent polygons. It is only when I visit the front end.

    I do have a use case for see multiples on a specific map, but not on all the maps in general.

    Thank you,
    Brandon A.

    #74457
    Steven
    Moderator

    Hi @mapsadmintjw,

    Thank you so much for getting in touch, we really appreciate your time.

    Might I kindly ask you to provide us with a link to your map page?

    In the current version of WP Go Maps, polygons should not display on every map, and will only display on the map they have been added to.

    When editing a map and you navigate to the polygon listing, the polygons that display for the map here should be the same polygons that display on the frontend.

    Looking forward to hearing from you.

    #74477
    mapsadmintjw
    Participant

    Steven,

    Let me know if there are a few things you can think of I can try. This is currently a development server that I don’t have poked out to the outside world to easily connect as I am trying to get everything upgraded on this test box before rolling it out to the live server. I can potentially do that for you to take a look. However, didn’t know if there might be a few things you could have me try or queries I could run. I am attaching a screenshot of what I am seeing. The red arrow is pointed to the map that “should” be displayed. But, as you can see, it is displaying other polygons that are adjacent. Before upgrading, these were all self-contained maps, even though they are adjacent to one another.

    Brandon

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    #74479
    mapsadmintjw
    Participant

    Also, I just checked, there is definitely something that seems odd or missing. When I edit a map, I see the polygon visually to the right in the map view. However, as you can see in the image, there is no polygon listed and no data points for the polygon. So, I am not sure how it is even displaying the map?

    Brandon

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    #74486
    Steven
    Moderator

    Hi again,

    Thank you so much for getting back to me.

    Could I kindly ask you to confirm the exact version numbers of WP Go Maps and WP Go Maps Pro currently installed?

    Based of the editor image, it seems that perhaps the listing of existing polygons is not loading as you are only able to add a new polygon.

    Please open Your JavaScript Console(Chrome: F12 -> Click Console) while in the Polygon editor as in the image you attached and please take a screenshot of what you see? There should be an error that displays is red within the console.

    I look forward to hearing back from you.

    #74568
    mapsadmintjw
    Participant

    Steven,

    So sorry for the delay. It turns out that was a red herring on the polygon values not displaying. This looks to have bee a browser cache issue on my side, since I was bouncing between my production server and development server. It looks like the values are there. However, all surrounding polygons are visible on the map. Let me know what the next steps may be in troubleshooting.

    Thanks again,
    Brandon

    #74573
    Steven
    Moderator

    Hi Brandon,

    Thank you so much for getting back to me.

    Just to confirm, the polygons you don’t want showing from the other maps are an issue on the live site?

    If so, could I kindly ask if you would be open to creating a temporary admin account for me to log in with in order to take a closer look?

    As mentioned, polygons from another map should not display on other maps so perhaps a closer look will help me to determine what might be occurring here.

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

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