Custom markers not showing on map

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This topic contains 10 replies, has 2 voices, and was last updated by  Oliver 1 month, 3 weeks ago.

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  • #52493

    Oliver
    Member

    Hello,

    after an update all my custom marker are not available on my map.
    I can still see the markers on my dashboard and the URL to the marker location is working fine.
    When I try to edit a location I can see all categories too, but on the map it´s just the default marker.

    Link: https://www.stop-finning.com/haiprodukte-in-deutschland

    Anyone any idea?
    Cheers,
    oliver

    #52501

    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch, and our sincerest apologies for the trouble.

    We have taken a closer look at your site and it appears as there is a duplicate API error occurring on your site.

    Could I kindly ask if you have any additional mapping plugins installed on your site?

    Additionally, could I kindly ask you to confirm what versions of WP Google Maps and WP Google Maps Pro you currently have installed?

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

    #52506

    Oliver
    Member

    Yes that´s possible. I am using eve nt manager plugn with google maps

    #52511

    Oliver
    Member

    But that is not new I have ever used both plugins 🙂

    #52512

    Oliver
    Member

    Versions @ attachment

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    #52530

    Steven
    Moderator

    Hi again,

    Thank you so much for getting back to us.

    Could I kindly ask you to attempt deactivating the additional mapping plugin as usually, a duplicate API error would perhaps cause an issue like this?

    Once done, please clear any browser and site cache and take another look?

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

    #52540

    Oliver
    Member

    Hi Steven,

    I did it like you said. But the result is still the same.

    Oliver

    #52542

    Steven
    Moderator

    Hi again,

    Thank you so much for getting back to us.

    Could I kindly ask you to confirm what versions of WP Google Maps and WP Google Maps Pro you have installed?

    I look forward to hearing back from you.

    Kindest Regards,
    Steven De Beer

    #52545

    Oliver
    Member

    Same versions like yesterday 😀

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    #52547

    Steven
    Moderator
    This reply has been marked as private.
    #52555

    Oliver
    Member

    Will I loose all my locations when I do that?

    #52557

    Steven
    Moderator

    Hi again,

    Thank you so much for getting back to me.

    Not at all, you should not lose any map data as deleting WP Google Maps Pro does not delete any data when removing the plugin.

    I hope this helps clarify?

    Kindest Regards,
    Steven De Beer

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