Custom Fields Not saving or deleting

New home Forums Pro Add-on Custom Fields Not saving or deleting

  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by Matthew.
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  • #77266
    consideredagency
    Participant

    Hello – we’re no longer able to delete custom marker fields. Clicking the delete icon does nothing.

    When saving we are forced to add a new marker field, but no other changes are saved.

    In the screenshot : https://www.screencast.com/t/Q9oBlboImT – you can see the validation is forced when clicking save.

    The “new” fields were our attempts at changing the existing labels.

    Thanks

    #77303
    Matthew
    Moderator

    Hi there,

    Thank you for getting in touch with us, we do appreciate your time.

    Please may I ask if you may confirm which WP Go Maps plugins you are using as well as their respective version numbers?

    Please could I also kindly ask you to confirm if you are receiving any errors within the JavaScript console while experiencing the issue?

    To view the JavaScript console, please see the steps below:
    1. Recreate the issue.
    2. Right-click on the page and click on ‘Inspect’ – This will open the Developer Tools window for your browser.
    3. Locate the “Console” tab and click on it.
    4. You should see the console area open with warnings listed in yellow and errors listed in red.
    5. If possible, could I kindly ask you to please share a screenshot of any errors that are being displayed?

    We look forward to hearing back from you.

    Kindest Regards,
    Matthew

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