CSV Not Importing Categories or Custom Fields

New home Forums Pro Add-on Troubleshooting CSV Not Importing Categories or Custom Fields

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    I’m trying to import a CSV file with custom fields and categories. The CSV imports fine and says it was successful, but the resulting Markers aren’t in a category and don’t contain any custom fields.

    I’ve attached the CSV file I’ve uploaded. The map with the markers from this CSV is http://steadyradiancedesign.com/dev-cmmb/test-map/. Note, that the marker in California is the default marker that installs with the plugin. I added it to a category and custom field manually. The other 2 are the ones I tried to import.

    Please let me know if there’s anything else you need from me!

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    Hi there

    Thank you for getting in touch, sorry to hear you are having trouble importing your data.

    We ran the import at our end and I can confirm that the markers were all assigned the correct categories, and that the custom field data was successfully imported also.

    Can you confirm that you have categories with the right corresponding ID’s in Maps -> Categories?

    What exactly are you seeing as the markers categories and custom field data after you perform your import?

    Can you please confirm which options you are selecting when you run your import?

    Kind regards
    – Perry

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