Can't place marker with ipad

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  • #34401
    rengland77
    Member

    Seems to be a new bug, I didn’t see this before…. but I tested on 3 ipads, and on none of them can I place a marker. Not on my site OR your demo page. https://www.wpgmaps.com/demo/visitor-generated-markers/

    A friend tested for me, and said it doesn’t work on his iphone X either (but works fine on my iphone 6). Related problem?

    Thanks!

    #34404
    SupportTeam
    Moderator

    Hi there,

    Thank you so much for getting in touch with us.

    I see the issue as well, we will debug this and get back to you as soon as possible with a fix.

    Thank you so much for your time.

    Kind Regards,
    Trevor Anderson

    #34789
    rengland77
    Member

    Any progress happening with this??
    Thanks!

    #34791
    SupportTeam
    Moderator

    Hi there,

    Sorry for any inconvenience.

    Just so I’m 100% clear on this, are you seeing this issue when creating a new map in your WordPress dashboard, or just on the front-end when using the Visitor Generated Markers add-on?

    Thanks so much.

    Kind Regards,
    Trevor Anderson

    #34792
    rengland77
    Member

    On the front end when trying to add a marker (by quickly tapping on the map) Neither your site or mine.

    I understand you guys are probably busy… I just can’t be the only person that’s experiencing this. I’ve tried 3 ipads.. .it use to work!

    #34801
    SupportTeam
    Moderator

    Hi there,

    Sorry for the issues.

    If you’d like to update your code now, instead of waiting for a new release here is a quick fix you can make and see if that solves the issue: https://gist.github.com/andtrev/9caf735047110e424fc9b0ca0431ab9b

    Thanks so much, hope this helps?

    Kind Regards,
    Trevor Anderson

    #34805
    rengland77
    Member

    That fixed it! Thank you đŸ™‚

    #34851
    SupportTeam
    Moderator

    Hi there,

    I’m so glad this worked for you.

    If you ever have two minutes spare, please consider reviewing the plugin on https://wordpress.org/support/plugin/wp-google-maps/reviews/#new-post – it would mean the world to me!

    Thank you so much.

    Kind Regards,
    Trevor Anderson

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