Can’t interact with the map

New home Forums Pro Add-on Can’t interact with the map

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  • #60091
    Studio3A
    Member

    Map Engine: google maps
    Plugin version:
    WP Google Maps: 8.0.25
    Pro Addon: 7.11.69
    Theme: Avada 6.2.3

    Hi,
    i’m experiencing a problem with the maps, basically they’re not interactable in any way, not only i can’t click and open the infowindow popup for the interest points (or close them if i set them open by default) but i can’t even interact in any way with the google maps buttons/functions (zoom, fullscreen etc..).
    I looked on the console but i don’t see any error while i click on the interest points.
    It also seems that i can’t change the infowindow type in the settings because nothing happens if i click on a non default one.
    I tried to disable all the plugins and that didn’t fix the issue.
    Can you please help?

    #60110
    Perry
    Moderator

    Hi there

    Thank you for getting in touch, sorry to hear you are experiencing issues.

    Please can you share the URL to your map page with us?

    Kind regards
    – Perry

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