Can't add markers

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #37564
    W8TTS
    Member

    Running:
    WP – 4.9.5
    WP Google Maps – Version 7.0.03
    WP Google Maps – Gold Add-on – Version 4.03
    WP Google Maps – Pro Add-on – Version 7.08

    Under Firefox – 59.0.3 (32-bit)

    Trying to add a simple marker to an existing map:

    WA201 – Bankers
    47.2203788 -122.181784
    With a Custom Uploaded Image Marker

    And once I’m finished, I click on “Add Marker” and it sits there saying “Adding…” No error message, no nothing.

    Ted

    #37575
    SupportTeam
    Moderator

    Hi Ted,

    Thank you for getting in touch with us.

    Please hit F12 on Chrome and click Console tab to see if there are any Javascript errors on Console tab. If there are some errors please send me the screenshot of Console?

    Thank you for your time in this.

    Best regards,
    Jarek

    #37594
    W8TTS
    Member

    Hi Jarek,

    Here you go.

    Ted

    Attachments:
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    #37653
    W8TTS
    Member

    Hi Jarek,

    I saw an update to WP Google Maps. Was that a fix for this?

    Ted

    #37799
    W8TTS
    Member

    Do we have an answer for this yet?

    Yed

    #37880
    SupportTeam
    Moderator

    Hi Ted,

    I am extremely sorry for not getting back to you earlier. Seems like I didn’t get any notifications with your answers. I do apologize for keeping you waiting.

    Actually this error is strange and I haven’t seen it before.

    May I ask you to send me a temporary login details to your WordPress admin dashboard so I can login and look further into this for you?

    Kind regards

    #37895
    W8TTS
    Member

    Hi Jarek,

    Everything was fine until the newest version (7) was installed.

    I’ll have to check with the webmaster in order to give you access to the dashboard.

    And I’ll need an email address.

    Ted

    Don’t lead, I’ll wander off bored.
    Don’t follow, I’ll get you lost.
    Walk beside me and help me cause trouble.

    #37921
    SupportTeam
    Moderator

    Hi Ted,

    Here’s my email address: [email protected]

    Best

    #38019
    W8TTS
    Member

    Hi Jarek,

    Did you get my email?

    Ted

    #38026
    SupportTeam
    Moderator
    This reply has been marked as private.
    #38027
    SupportTeam
    Moderator
    This reply has been marked as private.
    #38070
    W8TTS
    Member

    I never received a notification that you’d replied to me on this. I look at it later today.

    Ted

    #38072
    W8TTS
    Member

    I think I solved this.

    I was using the lat/lon in the format of 47.217867 -122.183910 (no comma separator) the plugin sits there with the “Adding …” message

    If I change it to 47.217867, -122.183910 (with a comma separator) it works.

    I think you should add some error checking.

    Ted

    #40139
    VD1033
    Member

    Dear Jarek,

    I’m a new WP Google user and I’ve just install it.

    I have the same problem (“Adding…”).
    See attachment.

    WordPress version : 4.9.6
    WP Google Maos : 7.10.16
    Pro Add-on : 7.10.12

    What’s wrong ?
    Thanks in advances.

    Kind regards,
    Stephane

    • This reply was modified 1 year, 7 months ago by VD1033.
    • This reply was modified 1 year, 7 months ago by VD1033.
    Attachments:
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    #40143
    W8TTS
    Member

    Hi Stephane,

    Do you enter your coordinates with a comma separator, like this: 47.217867, -122.183910

    If not, give it a try.

    Ted

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