- This topic has 3 replies, 3 voices, and was last updated 3 years, 3 months ago by ElaineTorres.
June 26, 2017 at 8:41 pm #28146hiltonMember
I have just set up your plugin and all is great.
I, however, have one problem, When I open my web browser I cannot pan, zoom in or do anything on the map.
Do you have any thoughts on what may be causing this?
I am stuck on this.
Thank you in advance for the help
Hilton VineyJune 26, 2017 at 9:48 pm #28147SupportTeamModerator
Thank you for getting in touch with us and I apologize for the issue you are experiencing.
Can you please send me a link to your map so that I can take a look at this for you and see if there are any JS Errors on your site?
Can you please tell me what versions of the plugin you are using on your site at the moment an if you are using any caching plugins?
Thank you for your time in this matter.July 21, 2017 at 9:32 pm #28814ElaineTorresMember
I’m wondering if this issue was ever resolved as I am having the same issue.
The map renders fine and I can see everything beautifully, however if I zoom in to a section where several icons are, I cannot pan the map to center it or move it with a pinch. The little “google hand” that grabs and moves the map is not there.July 24, 2017 at 8:05 pm #28845SupportTeamModerator
Thank you for your time in this matter.
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