bug: markers WP Google Maps disappear

New home Forums Pro Add-on Troubleshooting bug: markers WP Google Maps disappear

This topic contains 0 replies, has 1 voice, and was last updated by  janice_spring 1 month ago.

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  • #53315

    Hi,

    This is an issue on lots of premium users.

    All Google Markers just vanish into thin air.

    I contacted support, and they acknowledge the bug, and did some fix on my installation.
    This worked for a while, but then my inputted locations were deleted again.

    I see lots of similar issues online, dating back more than a year now 🙁

    When will this WPGMaps bug be fixed please ?

    thank you

    #53333

    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch and our sincerest apologies for the inconvenience.

    Could I kindly ask you to confirm what versions of WP Google Maps and WP Google Maps Pro you currently have installed?

    Additionally, could I kindly ask you to provide us with a link to your maps so that we may take a closer look at what is occurring?

    Kindest Regards,
    Steve

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