Billing – Important Information

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  • September 14, 2016 at 2:59 pm #20876
    Nick Duncan
    Keymaster

    When creating a post on the billing forum, please DO NOT include sensitive information. There is an option to create a “private response” once a post is created – therefore, create your forum post outlining your issue and if necessary, create a private response with your sensitive information.

    March 7, 2022 at 9:37 am #72380
    Erick Peterson
    Participant

    i mean to

    July 6, 2022 at 5:07 pm #73822
    BjornC
    Participant

    Hi,

    I purchased the Lifetime License this morning – now 9 hours ago. I checked spam&junk and nothing is found there either.
    I mailed Nick and I also wrote a support ticket. No response.
    I also checked PayPal and payment looks ok. At least my money is drawn 😉

    Can I please have some help with this!
    I need to get on with my work and I trust you guys – and your product – a 100%

    BR/Björn

    July 6, 2022 at 5:33 pm #73823
    BjornC
    Participant

    Edit: Problem Solved! Many Thanks 🙂

    July 7, 2022 at 8:18 am #73830
    Steven
    Moderator

    Hi @BjornC,

    Thank you so much for getting in touch.

    I am glad to hear you managed to get this sorted.

    For future reference, feel free to get in touch with us via our support desk(https://www.wpgmaps.com/contact-us/) along with your purchase email address as we should be able to help regenerate a download link for you.

    Do have a great weekend ahead!

    Kindest Regards,
    Steven De Beer

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