Basic & Pro Map Conflicts with Accordion

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  • #24085
    stevegorney
    Member

    I am building a new site using the Jupiter theme and it has built in accordion scripts for FAQs. When the basic and pro plugins are activated, the FAQ section is not visible. But I do see it in the code inspector. I do not see conflicts in the console. Could this be a z-index issue? (maps are not on the same page as accordion)

    #24099
    Nick Duncan
    Keymaster

    Hi Steve
    Thank you for getting in touch.

    Please can you send me a link to your website (in a private reply) so I can assess what the issue is and debug this for you. I don’t believe it’s a z-index issue. It may be more related to a JavaScript conflict.

    Kind regards
    Nick

    #24122
    stevegorney
    Member

    Thanks for the quick reply! Here is the page with the accordion FAQ. There are two modes Fancy (this one) and Simple. Both do not work when map is activated.

    FAQ

    Steve

    #24288
    stevegorney
    Member

    Hi Nick, the site is going live this week. Any update on this? Thank you.

    Steve

    #24307
    Dylan
    Moderator

    Hi Steve,

    So sorry for the delay in response. We have been having issues with our notification system lately.

    I had a look at the FAQ page and it appears that the error being displayed is ‘jQuery is not defined’.

    Could I ask you to confirm that you have not enabled the ‘Override jQuery’ toggle in the general settings (Maps -> Settings)?

    Thank you for your time on this one.

    #24324
    stevegorney
    Member

    Dylan:

    I can not thank you enough for the excellent support. That WAS the issue. I had migrated an older version of the site with the map already installed. I must have had to set that 2+ years ago. It is working great with the FAQ now. This issue is resolved.

    Best regards,

    Steve Gorney

    #24340
    Dylan
    Moderator
    This reply has been marked as private.
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