February 10, 2017 at 12:38 am #24085
I am building a new site using the Jupiter theme and it has built in accordion scripts for FAQs. When the basic and pro plugins are activated, the FAQ section is not visible. But I do see it in the code inspector. I do not see conflicts in the console. Could this be a z-index issue? (maps are not on the same page as accordion)February 10, 2017 at 9:05 am #24099Nick DuncanKeymaster
Thank you for getting in touch.
NickFebruary 10, 2017 at 2:20 pm #24122
Thanks for the quick reply! Here is the page with the accordion FAQ. There are two modes Fancy (this one) and Simple. Both do not work when map is activated.
SteveFebruary 13, 2017 at 7:55 pm #24288
Hi Nick, the site is going live this week. Any update on this? Thank you.
SteveFebruary 14, 2017 at 8:31 am #24307DylanModerator
So sorry for the delay in response. We have been having issues with our notification system lately.
I had a look at the FAQ page and it appears that the error being displayed is ‘jQuery is not defined’.
Could I ask you to confirm that you have not enabled the ‘Override jQuery’ toggle in the general settings (Maps -> Settings)?
Thank you for your time on this one.February 14, 2017 at 3:18 pm #24324
I can not thank you enough for the excellent support. That WAS the issue. I had migrated an older version of the site with the map already installed. I must have had to set that 2+ years ago. It is working great with the FAQ now. This issue is resolved.
Steve GorneyFebruary 15, 2017 at 7:57 am #24340DylanModeratorThis reply has been marked as private.
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