After clicking a marker the map gets twisted and its not like at the beginning

New home Forums Pro Add-on General queries After clicking a marker the map gets twisted and its not like at the beginning

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  • #31617
    giladhoze
    Member

    When i press one of the markers i see the marker in the map, but the map doesn’t look the same.
    I’ll add photos to show the differences after clicking one of the markers.

    • This topic was modified 6 years, 7 months ago by giladhoze.
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    #31622
    Perry
    Moderator

    Hi there,

    Thanks for getting in touch and sorry to hear you’re having issues with the plugin,

    Could you please link me to the page in question so I can solve the problem in situ?

    Kind regards
    – Perry

    #31627
    giladhoze
    Member

    this is the link: https://my-trip.co.il/this-is-a-test/

    #31632
    Perry
    Moderator

    Hi there,

    I clicked the markers on your map several times but couldn’t reproduce this error,

    Could you please give me some more information?

    Is this happening on the back end only? What browser are you using please?

    Kind regards
    – Perry

    #31634
    giladhoze
    Member

    I’m using chrome, I don’t think it’s a backend problem, I only used the plugin.

    #31637
    Perry
    Moderator

    Hi there,

    Just to clarify, I was asking if that broken screenshot was taken through your dashboard or on the front end on the page you’ve sent me.

    Could you give me any other relevant information or steps to reproduce the problem?

    What operating system are you using? Is this mobile only?

    I’m afraid I’d need to be able to reproduce this problem in order to fix it.

    Apologies for any inconvenience caused.

    Kind regards
    – Perry

    #31643
    giladhoze
    Member

    This screenshot was taken from the frontend, i use windows 7, its not mobile only.
    I just added the map, also there is a bug when i press one of the markers half of the screen disappear it happens also in chrome and explorer.

    • This reply was modified 6 years, 7 months ago by giladhoze.
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    #31647
    giladhoze
    Member

    Never mind i noticed that its only doing zoom to the map, my bad 😉 How can i fix the zoom thing? also it stills cut half of the screen while pressing it.

    #31655
    giladhoze
    Member

    In the meantime everything is fixed.

    #31662
    Perry
    Moderator

    Hi there,

    I’m glad to hear everything is fixed, could you possibly share your solution?

    Kind regards
    – Perry

    #31676
    giladhoze
    Member

    The issue with the twisted map was that markers zoomed in when pressing them. The other issue was just fixed.

    #31708
    Perry
    Moderator

    Hi there,

    Did you manage to fully solve these issues?

    Kind regards
    – Perry

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