advance questions

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  • This topic has 33 replies, 3 voices, and was last updated 10 months ago by Matthew.
Viewing 15 posts - 16 through 30 (of 34 total)
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  • #78278
    enricomorichelli
    Participant

    Thanks for your answer,
    I inserted the short code on the page but it tells me that the folder does not exist and I have to create it, could you give me more information for inserting the short code?
    Thank you

    #78280
    enricomorichelli
    Participant

    Thanks for the reply, disregard the previous post…
    the shorth code works well, except that when I’m in the gmaps app if I change the vehicle settings from car to bicycle, for example the route undergoes a change and loses the original route. Can you please try to see why from this problem? Thank you

    Roma-centro

    #78284
    enricomorichelli
    Participant

    The error does it only on the phone

    #78285
    enricomorichelli
    Participant

    I fixed it, it was a browser issue.
    I still have some small adjustments to do I would like to remove on the map add polygon and style options, is it possible? Also the color of the line doesn’t change even though I found where to change it.
    Thank you

    #78291
    glen
    Moderator

    Hi There

    Thanks for getting back in touch.

    You can change the Polyline color that was created by the GPX file (this is currently being displayed on your page), by selecting the appropriate shade on the outer edge of the color circle, alternatively, you can input The Hex, RBG or HSL values to select an exact colour. These settings can be located at Maps -> Maps (edit your map) -> Polylines -> edit -> line color

    Please would you confirm, the elements you would like to remove?

    I look forward to hearing from you

    Kindest Regards,
    Glen

    --------
    WP Go Maps Support Staff

    #78373
    enricomorichelli
    Participant

    Hi,
    thanks for the reply. I have a problem on google maps, in practice even if I insert all the correct indications in the script you sent me, in Google maps it only lets me do 10 points, the indications I insert does not calculate them, when it reaches the last point (the tenth) and then goes directly to the end of the path without going through the other points that I have inserted in the script. Can you please help me solve this problem?

    #78377
    Matthew
    Moderator

    Hi there,

    Matthew here from the team.

    Thank you for your response and continued time, we do appreciate it!

    Please may I ask if you would be open to providing us with the file that you have mentioned so that we may take a closer look and run a few tests using your file?

    We look forward to hearing back from you.

    Kindest Regards,
    Matthew

    #78416
    enricomorichelli
    Participant

    Hi, here is the file

    Attachments:
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    #78418
    Matthew
    Moderator

    Hi there,

    Thank you for the GPX file as it is of much help.

    I have taken a look at your file as well as have imported into a map locally and it appears that all markers and the polyline has been imported correctly with there being 56 markers and 1 polyline. Please see the following screenshot of the imported markers and polyline: https://drive.google.com/file/d/1KkjGFl2-74vpn_XESvusVMIkWAPRrTmB/view?usp=sharing

    With that said, please may you confirm which WP Go Maps plugins you are using as well as their respective version numbers?

    Kindest Regards,
    Mstthew

    #78419
    enricomorichelli
    Participant

    Hi, this is the info for the plugin

    WP Go Maps (formerly WP Google Maps)
    Impostazioni | Editor di mappe | Disattiva | Traduci
    The easiest to use Google Maps plugin! Create custom Google Maps or a map block with high quality markers containing locations, descriptions, images and links. Add your customized map to your WordPress posts and/or pages quickly and easily with the supplied shortcode. No fuss.

    Versione 9.0.24 | Di: WP Go Maps (formerly WP Google Maps) | Visualizza i dettagli
    Seleziona WP Go Maps – Gold Add-on
    WP Go Maps – Gold Add-on
    Disattiva | Traduci
    This is the Gold add-on for WP Go Maps. This enables mass-marker support (marker clustering)

    Versione 5.2.1 | Di: WP Google Maps | Visita il sito del plugin
    Seleziona WP Go Maps – Pro Add-on
    WP Go Maps – Pro Add-on
    Disattiva | Traduci
    This is the Pro add-on for WP Go Maps. The Pro add-on enables you to add descriptions, pictures, links and custom icons to your markers as well as allows you to download your markers to a CSV file for quick editing and re-upload them when complete.

    Versione 9.0.23 | Di: WP Go Maps | Visita il sito del plugin
    Seleziona WP Go Maps – Visitor Generated Markers
    WP Go Maps – Visitor Generated Markers
    Disattiva | Traduci
    This is an add-on for WP Go Maps that allows your visitors to create and input markers on your maps.

    Versione 3.35 | Di: WP Google Maps | Visita il sito del plugin

    #78420
    enricomorichelli
    Participant

    One question,
    can I have points of interest loaded into a map shared with all other maps? Without having to recreate the same point of interest on another map every time? Thank you

    #78427
    Matthew
    Moderator

    Hi there,

    Thank you for your response and details, you appear to have versions that should not cause an issue with the import.

    With that said, please may I ask if you would be open to opening a ticket with us so that we may take a closer look first-hand?

    Each marker needs to be a marker in each map and is a separate record in the database, thus you could do this by having your marker in an import file and then apply the marker to your preferred maps when setting up your import.

    I hope this answers your question?

    Kindest Regards,
    Matthew

    #78435
    enricomorichelli
    Participant

    I didn’t quite understand how to do it. Where can I open a ticket?
    I would give you access to the site so you can check it out for yourself. Thank you

    #78442
    Matthew
    Moderator

    Hi there,

    My apologies for that, you may open a ticket with us on our site here: https://www.wpgmaps.com/contact-us/

    You are welcome to send login details within your ticket so that the support agent may take a look at what may be happening and get all resolved as soon as possible.

    We look forward to your ticket and assisting you further.

    Kindest Regards,
    Matthew

    #78526
    enricomorichelli
    Participant

    Hi,
    I can’t access the open ticket, can you help me? Thank you

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