Activation unable, fatal error

New home Forums Pro Add-on Installing and Updating Activation unable, fatal error

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  • #70265
    manicolaus
    Member

    Uploading wp-google-maps-pro.zip dated 7/27/21 worked ok. But the update would not activate. WP threw the following error message:
    Plugin could not be activated because it triggered a fatal error.
    Fatal error: Cannot redeclare wpgmza_load_order_notice() (previously declared in /www/wp-content/plugins/wp-google-maps-pro 2/wp-google-maps-pro.php:1944) in /www/wp-content/plugins/wp-google-maps-pro/wp-google-maps-pro.php on line 2148

    #70267
    Steven
    Moderator

    Hi there,

    Thank you so much for getting in touch, we really appreciate your time.

    It seems there was perhaps a duplicate copy of Pro at some point which is causing an issue with the load order.

    Might I kindly ask you to ensure that you have only one copy of WP Google Maps V8.1.14 and WP Google Maps Pro V8.1.3 installed via the plugins area?

    Once confirmed, you may need to take a closer look at the plugin files via FTP, and remove the duplicate copy.

    Kindly navigate to -> www/wp-content/plugins/ -> here you will see wp-google-maps-pro and wp-google-maps-pro 2. Kindly delete both files from the plugins folder and then attempt to reupload and install the Pro plugin.

    This should ensure only one copy of Pro is present and the correct load order error no longer appears.

    Please let me know if this helps?

    Kindest Regards,
    Steven De Beer

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