This article covers troubleshooting the “This folder does not exist.” when pulling Marker data from an XML file with WP Google Maps. This documentation is current for WP Google Maps version 6.
You may experience the following error message when pulling Marker data from an XML file with WP Google Maps:
This folder does not exist. Please create it.
Depending on your server configuration, this could mean one of the following:
- The plugin could not create the folder it requires to store the marker data in XML files ( the default location is wp-content/uploads/wp-google-maps)
- The plugin is referencing the incorrect location for some reason
To resolve this issue, try doing the following (in order of difficulty):
Windows Servers Only
If you are using a Microsoft IIS server, ensure that there is no forward slash at the beginning of the MARKER XML URL field.
Change Settings Option
Change from XML file to Database for the Marker pull data from option on the WordPress Dashboard → Maps → Settings → Advanced page
Try Different Shortcodes
Try placing your XML file in another of the locations indicated by the shortcodes provided. The possible shortcodes are:
This article covered troubleshooting the “This folder does not exist.” when pulling Marker data from an XML file with WP Google Maps. If you need further assistance, feel free to post on our Support Forums or visit our Support Desk.
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